Return & Refund policy
As soon as you receive your order from https://6pmofficialclothing.com/, we highly recommend that you:
- Carefully inspect your items for any damage or defects
- Make sure you received the correct products and sizes
If you receive a damaged or defective item, it must be reported within 3 business days of delivery to be eligible for a replacement.
Size Policy
Please make sure to select the correct size according to your measurements before placing an order. We do not accept returns due to incorrect size selection by the customer.
However, if you receive the wrong size from our side, you are eligible for a return or exchange.
Returns Eligibility
If you are not satisfied for a valid reason, you may request a return under the following conditions:
- The item must be returned within 15 days of delivery
- The item must be unused, unworn, and in original condition
- Items that are washed, worn, or used will not be accepted
Packaging Your Return
When returning an item, please ensure:
- The product is securely packed in its original packaging
- You include your invoice or a note with your name, address, and order ID
Once your return is received and inspected, and it meets our conditions, your refund will be processed to your original payment method.
Exchanges
If you wish to get a different size or item, you will need to place a new order separately after your return is processed.
Return Shipping Costs
Customers are responsible for return shipping costs. Please note:
- Original shipping charges are non-refundable
- Customs duties and import taxes are non-refundable
Need Help?
If you have any questions or need assistance, feel free to contact our customer support team:
Email: marketing@6pmofficialclothing.com
Our team is always here to help you and ensure a smooth shopping experience.
Thank you for choosing 6PM Official Clothing.